At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.
Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online. You will then be able to track your order via the online tracker. There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day. Tracking information should be available as soon as you receive this email however, please note that until the carrier updates their system with your tracking information, you will be unable to track your order.
We always aim to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery.
Here are some reasons your delivery might be late:
If you are unable to receive the product at the time of delivery, our delivery team will try to re-deliver at another date. Please kindly contact us for further assistance.
If you placed your order from our online shop and received the wrong product, please kindly contact us for further assistance.